Privacy Policy
Midwest and Main, LLC ("Midwest and Main," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including specific terms governing our use of SMS/text messaging communications.
This policy applies to visitors of midwestandmain.com and to individuals who provide their contact information to us through our website, forms, discovery calls, or other business communications.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Contact information — name, email address, phone number, business name
- Communication content — information you share with us during discovery calls, form submissions, or email/text correspondence
- Website usage data — pages visited, browser type, and general analytics data collected automatically through standard web technologies
We do not knowingly collect information from children under 13, and our services are directed at business owners and professionals, not minors.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule discovery calls
- Provide, maintain, and improve our consulting services
- Send appointment reminders, follow-ups, and service-related updates
- Send text messages (SMS), where you have separately opted in, as described in Section 4 below
- Comply with legal obligations
We do not sell your personal information.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share information with:
- Service providers who help us operate our business (e.g., GoHighLevel, our CRM and communications platform), solely to deliver services on our behalf
- Legal or regulatory authorities, where required by law
Text messaging opt-in data and consent are not shared with any third party for marketing or promotional purposes, under any circumstance.
4. SMS / Text Messaging Terms
If you provide your mobile phone number and opt in to receive text messages from Midwest and Main, the following terms apply:
What you're agreeing to. By opting in, you consent to receive text messages from Midwest and Main related to discovery call scheduling, appointment reminders, project updates, and follow-up communications regarding our consulting services.
Message frequency. Message frequency varies based on your engagement with us. You can generally expect up to 4–8 messages per month.
Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out. You may opt out of text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one final confirmation message and then stop sending you texts. You may re-subscribe at any time by contacting us directly.
Help. Reply HELP to any message for assistance, or contact us directly at adam@midwestandmain.com or 605-659-8259.
Carriers are not liable for delayed or undelivered messages.
No purchase necessary. Consent to receive text messages is not a condition of purchasing any goods or services from Midwest and Main.
Consent is not shared. Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.
5. Cookies and Website Analytics
Our website may use standard analytics tools to understand general visitor behavior (e.g., page views, traffic sources). These tools do not collect sensitive personal information and are used only to improve our website and services.
6. Data Retention
We retain personal information, including SMS consent records, for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time (see Section 7).
7. Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent to receive text messages at any time by replying STOP
- Contact us with any privacy-related questions or requests
To exercise these rights, contact us at adam@midwestandmain.com.
8. Security
We use reasonable administrative and technical safeguards to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Midwest and Main, LLC
Email: adam@midwestandmain.com
Phone: 605-659-8259
Website: midwestandmain.com